Returns Policy We accept authorized returns within 60 calendar days for all products from the date the product was received by the buyer or original recipient unless otherwise specified at the time of purchase. We are not responsible for any return freight charges unless the return is due to a manufacturer’s defect or an error on our part. JPAuto.com will not be held responsible for installation/labor expenses, towing expenses or any additional repair expenses caused by the use of wrong or defective parts during installation. We are not responsible for damaged, missing or incorrect parts after 30 calendar days for all products, regardless of the party at fault. We are also not responsible for lost or stolen packages, therefore claims must be processed through the shipping company. In order to receive a refund, a returned item must be in new or uninstalled condition. An installed item is not eligible for a refund. If an installed item appears to be defective and is covered by our limited lifetime warranty, it may be eligible for a replacement of the original. If your shipment arrived with a damaged or incorrect item, please repackage the item(s) in the original shipping box and proceed with our Return Link (below). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). NOT ALL PRODUCTS/PARTS ARE ELIGIBLE FOR RETURNS. The following parts or products are NOT RETURNABLE for whatever reason: 1. Special-order products 2. Custom-made products 3. Painted parts 4. Parts that have been modified Warranty Disclaimer We offer One-Year warranty on parts we sell at www.jpauto.com This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, www.jpauto.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. www.jpauto.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. www.jpauto.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.